MOTs
& Repairs
We provide our customers
with a prompt, efficient and reliable MOT service. We have developed
our organisation to enable us to do this:-
- We have a modern computerised system to deal
with the bookings and to complete the required documentation.
- Work organisation. Our MOT technician will
do the MOT. Our admin staff will then prepare the documentation,
which the technician will check and authorise.
We find that operating in this way enables us
to keep to time scales given to customers in the vast majority
of cases.
Personal Service
Not only do we strive to keep to time, we give a personal service
too. As a regular customer you will get to know our technicians
- not like a main dealer where you will probably never come
into contact with one. At the other end of the scale we use
our own staff to assist the testing technician. We know that
it is not everyone's ambition to be hoisted 6ft up in the air
on an MOT ramp!
A final note on customer service. We have developed
a database of our customers and we will send you a reminder
to book in with us when your MOT is due.
MOT Facilities
We have built up significant capacity to cope with the high
volume of MOTs that we do.
At the Spring Street garage we have 5 service / repair ramps
and an independent MOT bay.
The Actons Walk garage has 4 service / repair ramps plus an
independent MOT bay.
Both garages are authorised Class 4 MOT testing
stations, which means we can test standard cars and light vans.
We are one of only two garage businesses in the
Wigan area with 2 class 4 MOT bays.
Testing Fees
We are usually able to offer a discounted MOT fee. Please ring
for details of the current offer. We also offer a free of charge
re-test if any repairs required are done by ourselves - you
are certain to find our repair rates very competitive.
The combination of our service and competitive
fees has helped us to build a high volume of MOT business, and
more importantly to us, a large regular return customer base.
Repairs
We will offer a quotation for any repair work required for your
vehicle. In the case of MOTs, we are geared to complete most
repairs on the same day, avoiding the necessity for a return
visit. |
